Soraya de Waard

Delivery delays may occur during the holidays. To ensure that you receive your delivery on time, we, therefore, ask you to take this busy period into account when ordering and to know there is a possible longer shipment.

Our customer service is also available during the holidays. All orders placed online during this period will of course be processed and shipped as quickly as possible. Experience shows that delivery times can be longer due to the usually high number of packages. 

Between December 23rd 2022 and January 2nd 2023, our delivery lead time can be longer by 1-2 working days than usual.

Plan your orders in time during these periods, so that you can be sure that the goods arrive on time.

Here below you can find our holidays:

December 26th, 2022 - warehouse closed, customer service closed. Orders will be processed on December 27th.

Delivery delays may occur during the holidays. To ensure that you receive your delivery on time, we, therefore, ask you to take this busy period into account when ordering and to know there is a possible longer shipment.

Our customer service is also available during the holidays. All orders placed online during this period will of course be processed and shipped as quickly as possible. Experience shows that delivery times can be longer due to the usually high number of packages.

Bio Futura is closed these days. Plan your orders in time during these periods, so that you can be sure that the goods arrive on time.

Here you will find our holidays

Good Friday, April 15, 2022 - warehouse closed, customer service available. Orders will be processed on April 19.

Easter Monday, April 18, 2022

King's Day, April 27, 2022

Ascension Day, May 26, 2022

Whit Monday, June 6, 2022

During the coming festive season, transport delays could occur. To make sure that you receive your order in time please allow a bit of extra time by placing your orders in advance.

This year again, our customer service will be limited over the winter holidays to allow everyone to enjoy the holidays with family and friends. All orders placed online during this period will be processed normally and will be shipped as usual, only delivery times can be longer.

For over ten years, Bio Futura has been offering a wide range of sustainable alternatives to traditional plastic disposable tableware. Next to that, we are working on circular solutions for our sustainable disposables. In line with our vision and mission, we only offer compostable disposables and packaging made from renewable resources without compromising on quality. Together with our partners and customers we are actively driving the transition towards a low-carbon circular economy by preventing plastic waste. As Bio Futura is thoughtfully taking actions in this direction and because of strong customer demand, we have recently introduced an additional product line of biobased reusable durables. The marketplace has finally proven to be ready for sustainable durables. This new product category contributes to phase out single use - oil based - plastics and fits perfectly with our existing philosophy and know-how.

Let's talk about compostability and what you can do at home, yourself, everyday, no excuses: Compost is organic material that can be added to soil to help plants grow. Food scraps and yard waste together currently make up more than 28 percent of what we throw away, and should be composted instead. No bio-waste should end up in normal waste, where the valuable nutrients are destroyed in the incinerator or landfills, contributing to methane gas production, a potent greenhouse gas.

Certified wood and bamboo are currently important sustainable raw materials that can be used as an alternative to plastic for the production of disposable tableware and packaging.

During this difficult time, the safety of our customers and employees is our highest priority. As the COVID-19 outbreak evolves, we are taking all necessary precautions to ensure this, while continuing to deliver the best possible customer service to you. Our online shop is currently operating as normal, with high safety measures being taken at our warehouse. Orders are processed and shipped in a safe way and on time. As always, our customer service is available to answer any questions you may have by phone or email.

We are a diverse and dedicated international team and from an early stage we have been closely following the development of the Coronavirus (COVID-19) pandemic. Not only in business, but also in private life, the main thought that guides and motivates our entire team is the need to build solidarity, especially in times like these. In practical terms, this means that we are actively supporting our regular customers who are actors in the health system (for example, clinics, pharmacies and aid organizations) by meeting their needs for single-use packaging.