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Privacy Policy

Please see below, the privacy policy of Bio Futura B.V., which will be updated regularly with all adjustments. Bio Futura respects the privacy of all her customers and users of the website. We treat all personal information as confidential and make sure it is not accessible for third parties that are not concerned with processing your order.

It is possible that we ask for personal information such as your name, e-mail address and address when you place an order, create an account or subscribe to our newsletter. This personal information will be saved, controlled and processed by Bio Futura B.V., according to the terms and conditions of the Dutch Data Protection Agreement (Nederlandse Data Protectie Overeenkomst).

Information we receive during job applications, contests or campaigns, will also be treated as confidential. We will not sell any data to third parties and will only use the information to process your request or order.


Why do we collect information on our website?

By filling in your personal information, you give us permission to use this information to fulfil the obligations, to process your order correctly and to live up to the expected level of service. The data can also be used to improve the performance, look and design of our website. Your personal information will also be used to inform you about your order and delivery.

If you wish to receive more information regarding the data collection and why we do this, please contact us at customerservice@biofutura.com.

Do you wish to no longer receive our newsletters or any other marketing related correspondence? You can always unsubscribe in your account or by clicking the unsubscribe button in the newsletter.


Cookies

All websites of Bio Futura B.V. use cookies. These cookies are small bits of information, which are saved on your computer, tablet or smartphone. These cookies have multiple uses, like recognizing your during your next visit on one of our websites. The cookies also make it possible for us, to obtain information about the use of our website. This allows us to improve and adjust our services to the specific needs of our visitors. Cookies do not carry any harmful software or confidential information such as credit card details. 


Session Cookies

In order to remember your preferences and preferred settings, we use “Session Cookies”. These will be automatically deleted when you close your browser. For instance, these type of cookies allow us to remember the products you have added to your cart.


Persistent Cookies

“Persistent Cookies” are used to remember your preferences. This helps us to personalize your shopping experience and to guarantee that you receive the correct information during your visit to one of our websites. These cookies will be automatically deleted after a fixed amount of time, but can be deleted manually.


Tracking Cookies & Analytics Cookies

“Tracking Cookies” are cookies that follow and track your behaviour on our websites. These cookies allow us to receive statistics in software such as Google Analytics. Personal information will not be collected or shown, but do help us to improve our websites, services and products. These cookies can be deleted manually or will be deleted automatically after a fixed amount of time by your browser.   


Social Cookies

“Social Cookies” are saved by social networks such as Facebook, Instagram or Twitter. These cookies make it possible for you, to share content of our website. Also, it makes it possible for us to show relevant content on the same social networks. The cookies are not configured for just one type of social media. For more information about these Social Cookies, you can always check the privacy policy of the social network you work with. Here you can find information about these cookies and how to manage these.


To delete or deactivate cookies

The moment you visit on of our websites, you give us permission to use these cookies, as explained before. If you do not want to give us permission, you can delete or deactivate the cookies. It could be possible that some important elements of our website will not work anymore, after you deactivated the cookies. Instructions for deleting or deactivating cookies can be found through the Help feature of your browser.

For extra information or questions, please contact our customer service by sending an e-mail to customerservice@biofutura.com.

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